Straight answers for employers, TPAs and pharmacies on medication fulfilment, pharmacy benefit management and medical cost control in Malaysia.
Tigas is Tiga-S. Tiga is the Malay word for three, and the name describes the three interdependent links of the Tigas model: provider networks, patients and services. Tigas Pharma (M) Sdn. Bhd. (199901022399 / 497299-V) was incorporated in Malaysia on 23 October 1999. Tigas Alliance Sdn. Bhd. (201501025326 / 1150649-U), which runs the MyTigas Alliance community pharmacy network, was incorporated in 2015 as part of the Tigas Pharma group.
Medicine cost savings for employers come from four levers: a governed formulary that uses clinically appropriate generics, dispensing through a pharmacy network with transparent pricing, consolidating repeat prescriptions into one managed channel, and supporting adherence so chronic conditions do not escalate into hospital claims. Tigas Pharma combines these levers through its pharmacy network and Daulat, its Medical Cost Intelligence Tool. Actual savings depend on each workforce's claims profile.
A corporate pharmacy network is a group of licensed community pharmacies contracted to dispense for an employer's staff under agreed formulary, pricing and reporting rules. Instead of medication being bought piecemeal across many clinics, spend flows through one governed channel the employer can see and optimise. Tigas Pharma's network is the MyTigas Alliance of community pharmacies across Malaysia.
Long-term medication fulfilment is a service where a nominated pharmacy provider manages repeat prescriptions for employees with ongoing conditions such as hypertension, diabetes or high cholesterol. Tigas Pharma aggregates the prescriptions, has them dispensed by licensed pharmacists and delivers the medication to employees, so they do not need to return to a clinic queue for every refill. The employer receives one governed, reportable channel for chronic medication spend.
Aon's 2026 Global Medical Trend Rates report projected Malaysia's medical cost inflation at 16% for 2026, and WTW's 2026 Global Medical Trends Survey put it at 15.7%, among the highest in the Asia-Pacific region. Chronic disease, higher utilisation and medication costs are recurring drivers. For employers this means the medical benefits line grows faster than payroll unless the medication layer is actively governed.
Pharmacy benefit management is the discipline of managing the medication portion of a health benefit: which medicines are covered (the formulary), where they are dispensed, at what price, and how adherence is supported. In Malaysia, self-insured employers and third-party administrators (TPAs) can apply PBM to the medication layer of corporate claims. Tigas Pharma has provided this for Malaysian employers since 1999.
Separation of prescribing and dispensing means the doctor diagnoses and prescribes, and a pharmacist checks and dispenses the medicine. Many developed health systems use this model for safety, transparency and cost discipline. In Malaysia, private clinics commonly dispense their own medicines. Tigas Pharma's model routes corporate prescriptions to licensed community pharmacists after the doctor has prescribed.
Yes. The Price Control and Anti-Profiteering (Price Marking for Drugs) Order 2025 took effect on 1 May 2025 and requires private clinics and community pharmacies to display the prices of medicines. The Ministry of Health announced that compounds for non-compliant private clinics would apply from 1 October 2025. Visible prices make it easier for employers to compare and govern medication spend.
Yes, provided there is a valid prescription. Under a managed fulfilment model, the prescription issued by the employee's doctor is filled by a licensed pharmacist in the MyTigas Alliance network or delivered to the employee. Prescription-only medicines are always dispensed against a valid prescription.
The MyTigas Alliance is Tigas Pharma's banner group of independent community pharmacies across Malaysia. Alliance members dispense for Tigas Pharma's corporate clients, bringing medication fulfilment closer to where employees live and work. Pharmacies can apply to join at mytigas.com.
Daulat is priced as a predictable per-employee subscription rather than a margin on each medicine dispensed. The subscription model is designed so that Tigas Pharma's incentives are tied to a healthier workforce and governed spend, not to dispensing volume.
Tigas Pharma processes personal and health data under Malaysia's Personal Data Protection Act 2010, as amended by the Personal Data Protection (Amendment) Act 2024. Employer reporting is designed around aggregated workforce views. Details are set out in our Privacy Policy.
Tigas Pharma works with three groups: employers who want predictable medication benefits and visibility of spend; TPAs and insurers who want a medication fulfilment and governance layer without building pharmacy infrastructure; and community pharmacies that want corporate dispensing volume through the MyTigas Alliance.
Last reviewed 16 October 2026. Figures are taken from the cited official or published source and are general information, not medical, legal or financial advice. Ask us a question not covered here.
